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Post by Kelly Marks on Dec 12, 2012 10:23:10 GMT 1
HUGE APOLOGIES. Can only say we are GUTTED by incompetence of new mailing house - especially as the issue itself is so fantastic!
Please email brenda@ihhq.net with preferred heading IH MAG NOT ARRIVED! And if you give your full name and first line of your address she will send you out a new copy with DVD on the same day she receives it.
Thank you and sorry about this. We've had some remarkable stories about innovative posties but unfortunately there is still a small percentage of people who have not received their magazine. We are taking measures to make sure this doesn't happen again you'll be pleased to hear.
Kelly xx
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Post by kjr on Dec 12, 2012 11:20:09 GMT 1
I did this at the weekend as you had put on fb still no mag. Will try again.
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Post by Kelly Marks on Dec 12, 2012 18:31:49 GMT 1
Hi kjr
Yours will have gone out today. The mailing house were going to do it but I've been away but got back and said to Brenda as they let us down last time there is no way I'd feel right trusting them again - so the missing magazines are all being sent direcly from here now.
Sorry again for the delay.
Kelly
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Post by Furiey on Dec 12, 2012 18:57:16 GMT 1
Ooops, was going to do this when I saw it on facebook, but still no mag so e-mail on its way to Brenda.
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Post by jamesb on Dec 13, 2012 0:37:56 GMT 1
Just to say that I had an email from a company called Bezier today, saying
"Dear James Barclay,
We have received reports that not all of our members have received the latest edition of the Intelligent Horsemanship Xmas magazine this month.
If you have not yet received your copy would you be kind enough to just click 'here' [with a link] to reply and advise us if you need us to send you another copy
With kind regards
The IH Team"
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Post by Kelly Marks on Dec 13, 2012 8:21:52 GMT 1
Yep - that would be the mailing house! So we have sent off the first batch of IH mags from people who have replied from facebook and here - today we'll be sending the mags to the people who have replied to this latest email.
Oh Christmas JOY!!!
Kelly xx
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Post by Furiey on Dec 13, 2012 10:25:15 GMT 1
Just to say that I had an email from a company called Bezier today, saying "Dear James Barclay, We have received reports that not all of our members have received the latest edition of the Intelligent Horsemanship Xmas magazine this month. If you have not yet received your copy would you be kind enough to just click 'here' [with a link] to reply and advise us if you need us to send you another copy With kind regards The IH Team" Good mailing house to then manage to send out an e-mail that sounds like phishing spam. |
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Post by BJMM on Dec 14, 2012 9:12:51 GMT 1
I sent a reply email to 'bezier' yesterday. I'll wait and see, if no mag I'll email Brenda. xx
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Post by Furiey on Dec 15, 2012 16:28:20 GMT 1
I also got an apparently phishing e-mail from Bezier. Didn't reply as mine turned up from Brenda this morning. Thanks!
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Post by BJMM on Dec 15, 2012 17:11:20 GMT 1
Mine arrived today, from Brenda. Thank you xx
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Post by Kelly Marks on Dec 15, 2012 18:15:41 GMT 1
Hurrah!
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Post by maryanne on Dec 18, 2012 8:54:07 GMT 1
I'm still waiting for mine... but had an email from Bridget to say a copy had been put in the post on Friday. I guess with all the Christmas post it should arrive sometime this week  |
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