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Post by clara81 on Jul 12, 2010 11:32:48 GMT 1
I've re-joined now using a spare email address so I could put my member no. in from the outset. Hoping I'm just waited to be vetted now!
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lindsas
Advanced Poster
Novice Poster
Posts: 263
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Post by lindsas on Jul 12, 2010 18:36:00 GMT 1
I can't get in either. Tried registering and it just said my email address was registered but that I'd forgotten my password, and to request a reminder (or something similar!), but I can't see any icon to click to have it resent to me. Am very confused
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Post by IHOffice on Jul 13, 2010 14:59:45 GMT 1
Girls... we will sort it out.
I have just tracked down those of you who posted messages in this thread within the last two days.
IN GENERAL: Keep in mind that the DG and our website are two seperate things!!!!!
The best thing to do if you are having problems with logging in: 1. Try Internet Explorer instead of your own browser (AOL might not let you log in for example) 2. Send me an email to ih.office@virgin.net , tell me about your problem and include your membership number. Then I will track you down in our database and check your account.
Regards Katrin (IH Website Troubleshooter)
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Post by clara81 on Jul 16, 2010 12:02:32 GMT 1
Thankyou very much Katrin, I can now get in ;D I'm so excited, I've spotted my two favourite words in the English language..... "Bargain Basement"!!!
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Post by portiabuzz on Jul 27, 2010 16:35:12 GMT 1
lol!!! x
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Post by Zuzan on Mar 8, 2013 11:10:04 GMT 1
Why has my membership status been removed.. I am still an IH member? Please can Mods re-instate it.
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Post by mandal on Mar 14, 2013 11:16:15 GMT 1
I think you might need to pm admin Zuzan.
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Post by Serenbean & Justine on Mar 25, 2013 16:06:30 GMT 1
Think I share Zuzans problem, my green is also gone, have pm'd the mods over a month ago what am I missing in the members section???
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Post by Admin on Mar 25, 2013 16:11:54 GMT 1
Hi everyone. We had re-organisation a few weeks back and some members may have been removed by mistake if we couldn't tally up your emails with the members list. Its easily sorted - if you PM us with your IH number we can get you re-instated quickly
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Post by Serenbean & Justine on Mar 25, 2013 16:22:44 GMT 1
Thanks Admin, I gave the mods my number in mid feb do I need to PM you?
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Post by portiabuzz on Mar 25, 2013 16:45:07 GMT 1
come back to the green side JT
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Post by Serenbean & Justine on Mar 25, 2013 17:01:36 GMT 1
Lol, its not for lack of trying PB x
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Post by sophielouise on Mar 25, 2013 23:48:52 GMT 1
How do I get my membership number?! X
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Post by Serenbean & Justine on Mar 25, 2013 23:51:33 GMT 1
umm, ring the office if you don't have it written down anywhere Sophie X
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Post by portiabuzz on Mar 26, 2013 11:00:50 GMT 1
it should be on the membership conformation letter? Id ring the office hope your a greenie soon JT ! x
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